Do you ship overseas?
No. Shipping is currently available only within Australia.
I have just placed an order online, when can I expect it?
We require up to 2-3 business days to process all orders. If you require an order urgently, kindly contact us prior to placing your order online.
How long will shipping take?
All orders are sent via Australia Post. Please note, if you are located in a non-metro area, Post will require up to 7 business days.
Please read through our shipping policy for more information.
Where is my order being sent from?
Our store is located in Mawson Lakes, South Australia
My tracking says my item has been delivered but I have not received it. What should I do?
In most cases, the parcel has been delivered and signed for by another person. Please check your reception, concierge, office and neighbours prior to contacting our Customer Care team for further assistance.
How do I return an Item?
Please read through our return policy to ensure it adheres to our requirements. If yes, kindly contact us to request a Return Authorization Number.
What address do I send my return to?
Shop 1, 94 Elder Drive
Do you offer Lay-by or AfterPay?
At this stage we do not offer an online lay-by or AfterPay.
How will I know if my shipment has been sent?
Once your order has been dispatched, you will receive shipping confirmation via email with your tracking number. If you are located with in Australia, you can track your package online here or if you are an international customer, you can track your package here.